Job TitleCase worker

# of positions required: 5 staffs

Location:  Bossaso 3 staffs, Qardo 1 staff ad Garowe 1 staff

Contract: 12 Months (it could be extended depending on availability of funds)

Closing Date: 18th January, 2019


Puntland Youth and Social Development Association (PSA) is local non-governmental, non- profit organization established in 2002 by a group of enthusiastic young educated members of society and it is based in Puntland state – Somalia

In 2018, Puntland Youth and Social Development Association (PSA) in partnership with UNHCR is planning to implement GBV Prevention and Response Project In Puntland state, the timeframe for the project would be 12 months.

Within the frame work of the PSA protection component, the organization seeks to fill the position of case workers.

Key Responsibilities: 

The Case worker will be responsible but not limited to the following:

  • The GBV Case Worker will be responsible to provide the day-to-day Management of all GBV cases and including the identification, documentation, developing case plans and follow up
  • Submit intake forms to GBV/IMS to ensure proper database of cases and analysis of reported cases.
  • Ensure the principle of safety and confidentiality of beneficiaries’ data upheld.
  • Provide weekly case update to supervisor including new cases identified, number of referrals, cases closed and follow ups.
  • GBV Case Worker will liaises directly with other service providers working within the GBV and communities where the project is implemented and facilitate referrals to other service providers (health including Mental health, Shelter, NFIs and /or legal providers, etc.)
  • Ensures that Survivor Centered Approach Guiding principles maintained and enforced in while working with survivors including in safe spaces for women and girls.
  • Facilitate the setting up of information desk where adolescent and women of reproductive age can access Sexual Reproductive Health information.
  • Contribute within the women and girls center to the identification of at risk girls, boys and women and ensure proper documentation
  • Support GBV at risk individuals or survivors by referring them when necessary and in respect of their consent to other service providers (Health, legal counselling, shelter, livelihoods or mental health etc)
  • Provide direct support and care for vulnerable women and girls (including survivors of gender-based violence) including basic information counseling and case management: Assessment of survivor needs, developing an action plan, implementing the pan, follow up and case closure processes in line with the GBV case management standard operating procedure and IASC guidelines on case management (SOP).
  • Provide direct age appropriate support and care to vulnerable adolescent and young women (including survivors of GBV) that includes counseling and case management for under 18 years survivors in line with case management: Best Interest Determination (BID), age appropriate engagement and decision making by survivor
  • Ensure Do No Harm analysis is carried out and the principle of Do No Harm is observed and upheld in all the engagements of the Case Worker.

 Skills required

  • BA or equivalent in Social Science, Social Work, Psychology, Counseling, Sexual Reproductive Health, Nursing  or Gender related programs
  • 1 to 2 years of experience in SGBV case management including providing psychosocial counseling for survivors of Gender Based Violence
  • Strong ability to lead activities in women and girls center preferred
  • Background and understanding of adolescent reproductive sexual health and previous experience working with adolescents on Sexual Reproductive Health issues
  • Clear understanding of gender, abuse of power, and issues surrounding violence against women and girls.
  • Ability to maintain confidentiality, medical ethics and respect for clients at all times.
  • Experience in participatory techniques and community mobilization
  • Knowledge and ability to speak the language of the local community preferred
  • Experience working with SGBV case files providing regular documentation preferred


 Application and CV:

Interested candidates who meet the required qualifications and experience are invited to submit updated their CV with contact details for 3 referees and cover letter explaining his/her motivation and why they are suited for the post to this email: [email protected]  to be received by 18th January. The email Subject Line must show the job title of the position applied for. PSA is an equal-opportunity employer and female candidates are strongly encouraged to apply.